ORDERING ONLINE
When it’s time to replenish your office supplies, simply :
1) Go to “My Account”
2) Click on the previous order that you wish to re-order
3) Click on the “ORDER AGAIN” button
- PayNow or Bank Transfer prior to delivery
- Cash or Corporate Cheque upon delivery
- Credit Card (Processing fee of 3.8% of total is applicable)
A confirmation email will be sent to you within 1 working day, which contains your order details. Delivery/Collection arrangement shall be advised accordingly on a 2nd email.
Email us – [email protected] or Call us @ 6299 3757
Yes, contact us as soon as possible within the day of your order. Delivery date are subjected to change depending on when the changes were made.
We are not able to accept refunds.
All exchange requests have to be made within 3 working days from date of delivery. However, not all exchange request may be allowed.
Printer supplies (ink cartridges, toners, and etc.) are not exchangeable unless they are defective. We are unable to accept any defective toners and cartridges on customer’s behalf. Customers have to return the defective item to it’s respective brand’s customer service centre.
Office equipment are not exchangeable. If this item is defective or faulty, and still under warranty, customer need to send it to the service centre for repair unless under on-site warranty. For on-site warranty, customers need to arrange directly with the brand distributor.
We will exchange, with no delivery charges, only if item is defective or wrong item delivered (not applicable to Printer Supplies and Office Equipment). Otherwise, there will be $26.75 delivery charge per trip for exchange.
We are a GST registered company. As such, GST is payable.
Yes, the prices are inclusive of GST.
A breakdown of the GST will be displayed at the checkout page.
DELIVERY & RETURNS
Within 2-3 working days from order date/payment received, unless otherwise stated. Delivery timing: Weekdays (except Public Holidays) between 9am to 5.30pm.
Delivery only to lift landing or ground floor locations. We do not deliver upstairs or up mezzanine office.
Delivery/Collection arrangement will be advised accordingly via email/sms/Whatsapp.
Free Delivery for all purchases of S$120 and above (in a single order, including GST), excluding trip to Jurong Island. Otherwise, delivery is chargeable at $16.05/trip (including GST).
Jurong Island delivery is chargeable at $21.40/trip (including GST).
Please contact us to enquire further.
We do not provide express/urgent delivery/self-collection. Delivery/self-collection lead time shall be 3 working days. Please call or email us for further assistance.
Yes, STRICTLY with prior notification and arrangement. Collection lead time shall be 2-3 working days, unless otherwise stated. Please call or email us to arrange for self-collection. Self-collection timing: Weekdays, except Public Holidays, between 11am to 4pm.
No, we are not able to accept refunds.
All exchange requests, subject to approval, have to be made within 3 working days from date of delivery. Not all exchange request will be allowed.
Printer supplies (ink cartridges, toners, and etc.) are not exchangeable unless they are defective. We are unable to accept any defective toners and cartridges on customer’s behalf. Customers have to return the defective item to it’s respective brand’s customer service centre.
Office equipment are not exchangeable. If it is defective, customers have to return defective item to it’s respective brand’s customer service centre.
OTHERS
Yes. Payment can be by e-invoicing.
Yes. Please call or email us to discuss.
No. We do not have all the items available in the store. Please pre-order.
Login to “My Account” to check your account and order details.
Yes, we do upon delivery or self-collection.