Cash or Corporate Cheque on delivery/collection. We can submit E-Invoice upon request. We/you may request for payment prior to delivery via bank transfer or PayNow.
We require a minimum of S$50.00 (not including GST & shipping) to process an order.
A confirmation email will be sent to you within 1 working day, which contains your order details. Delivery/Collection arrangement shall be advised accordingly on a 2nd email.
We are not able to accept refunds.
All exchange requests have to be made within 3 working days from date of delivery. However, not all exchange request may be allowed.
Printer supplies (ink cartridges and toners) are not exchangeable unless they are defective. If this item is defective or faulty, customers have to return the unit to the respective customer service centre.
Office equipment are not exchangeable. If this item is defective or faulty, and still under warranty, customer need to send it to the service centre for repair unless under on-site warranty. For on-site warranty, customers need to arrange directly with the brand distributor.
We will exchange, with no delivery charges, only if item is defective or wrong item delivered. Otherwise, there will be $26.75 delivery charge per trip for exchange.
We are a GST registered company. As such, GST is payable.
Both before GST and GST inclusive prices are displayed.
A breakdown of GST will be displayed at the checkout page.
DELIVERY & RETURNS
Within 2-3 working days from order date, unless otherwise stated. Delivery timing: Weekdays (except Public Holidays) between 9am to 5.30pm.
Delivery only to lift landing or ground floor locations. We do not deliver upstairs or up mezzanine office.
Delivery/Collection arrangement will be advised accordingly via email/sms/Whatsapp.
We do not deliver to Sentosa and Jurong Island.
Free Delivery for all purchases of S$107 and above (in a single order), excluding trip to Jurong Island or Sentosa. Otherwise, delivery is chargeable at $10.70/trip.
We do not deliver to Jurong Island and Sentosa.
Yes, STRICTLY with prior notification and arrangement. Collection lead time shall be 3 working days, unless otherwise stated. Please call or email us to arrange self-collection. Self-collection timing: Weekdays, except Public Holidays, between 11am to 4pm.
No, we are not able to accept refunds.
All exchange requests, subject to approval, have to be made within 3 working days from date of delivery. Not all exchange request will be allowed.
Printer supplies (ink cartridges and toners) are not exchangeable unless they are defective. Please inform us within 7 days from delivery date. We will send to the manufacturer to repair. It will be returned upon collection from the manufacturer. However, if the manufacturer require the buyer to send the defective item themselves, customer will have to do so.
Office equipment are not exchangeable. If it is defective, we will send to the manufacturer to repair. Please inform us within 7 days from delivery date. Once repaired, we will deliver it back.
Yes. Payment can be by e-invoicing.
No. Enjoy even more attractive prices and special deals when you shop at our online store.
No. We do not have all the items available in the shop. Please pre-order.
Yes, we do upon delivery or self-collection.