- PayNow or Bank Transfer prior to delivery
- Cash or Corporate Cheque upon delivery
- Credit Card (Processing fee of 3.8% of total is applicable)
A confirmation email will be sent to you within 1 working day, which contains your order details. Delivery/Collection arrangement shall be advised accordingly on a 2nd email.
Refunds are subjected to approval & will only refund via PayNow. There will be $0.50 deducted from the total amount for any refunds request. For Credit Card payments, refunds will be the amount exclude the card processing fee charges.
All exchange requests have to be made within 3 working days from date of delivery. However, not all exchange request may be allowed.
Printer supplies (ink cartridges, toners, and etc.) are not exchangeable unless they are defective. We are unable to accept any defective toners and cartridges on customer’s behalf. Customers have to return the defective item to it’s respective brand’s customer service centre.
Office equipment are not exchangeable. If this item is defective or faulty, and still under warranty, customer need to send it to the service centre for repair unless under on-site warranty. For on-site warranty, customers need to arrange directly with the brand distributor.
We will exchange, with no delivery charges, only if item is defective or wrong item delivered (not applicable to Printer Supplies and Office Equipment). Otherwise, there will be $26.75 delivery charge per trip for exchange.
We are a GST registered company. As such, GST is payable.
A breakdown of the GST will be displayed at the checkout page.
DELIVERY & RETURNS
Within 2-3 working days from order date/payment received, unless otherwise stated. Delivery timing: Weekdays (except Public Holidays) between 9am to 5.30pm.
Delivery only to lift landing or ground floor locations. We do not deliver upstairs or up mezzanine office.
Delivery/Collection arrangement will be advised accordingly via email/sms/Whatsapp.
Free Delivery for all purchases of S$120 and above (in a single order, including GST), excluding trip to Jurong Island. Otherwise, delivery is chargeable at $16.05/trip (including GST).
Jurong Island delivery is chargeable at $21.40/trip (including GST).
Yes, STRICTLY with prior notification and arrangement. Collection lead time shall be 2-3 working days, unless otherwise stated. Please call or email us to arrange for self-collection. Self-collection timing: Weekdays, except Public Holidays, between 11am to 4pm.
No, we are not able to accept refunds on such request.
All exchange requests, subject to approval, have to be made within 3 working days from date of delivery. Not all exchange requests will be allowed.
Printer supplies (ink cartridges, toners, and etc.) are not exchangeable unless they are defective. We are unable to accept any defective toners and cartridges on customer’s behalf. Customers have to return the defective item to its respective brand’s customer service center.
Office equipment are not exchangeable. If it is defective, customers have to return the defective item to its respective brand’s customer service center.
Yes. Payment can be by e-invoicing.
No. We do not have all the items available in the store. Please pre-order.
Yes, we do upon delivery or self-collection.